While having a nice little stroll in the town square, Melinda tells Ned and Delia about Aiden's apparent ability to see "shinies" and the shadows of the dead. She's very worried because they told him that something very bad is going to happen very soon.

At the hospital Jim tries to steady the nerves of teenage Ruby, who's going to have her gall bladder removed. He helps out another doctor get her blood then turns to see a superior, Dr. Morgan (Mark Moses, the actor who plays Duck on "Mad Men"), chastise him and tell him to scrub in. During the surgery, the girl suddenly goes into cardiac arrest, and as Jim perfoms CPR, she dies under his hands. In the locker room, Dr. Morgan seems uncaring, he says not to get invested in the first place. The only thing you should say to a patient is "surgery carries risks," he says, and the locker doors start shaking. Dr. Morgan leaves and Jim says to the room, "Ruby, if that's you, I'm sorry, and I understand if you're angry." The word "angry" echoes.

When Jim and Melinda put Aiden to bed he says he isn't scared of the shinies and Mom promises nothing bad's ever going to happen to him. Downstairs, the parents discuss Ruby's possible ghost. Melinda tries to convince Jim that the ghost was unlikely Ruby. "Maybe you're being haunted by your own doubts," she says.

In the shop basement, Melinda calls for Carl to appear. He does and says, "They don't like me to talk to you too often. We're watchers, we're not meddlers." She explains the situation with Ruby, Jim and Aiden. She wants to know whether it's true about the shinies and the shadows. Carl points out that she's refusing to believe what she can't see. It's too dangerous to give her a straight answer. The answers are there, but you have to know when to look, he says. She needs to look in The Book. Carl implies The Book hides things to protect itself, and says that someday soon she may want to do the same.

Eli goes to see President Bedford and complains that he hasn't gotten tenure yet. He shows Bedford a job offer from another university, which Bedrod says he should accept. He demands to know why Bedford won't give him tenure; it comes down to Bedford doesn't like Eli. Huh.

Jim, Melinda and Eli chat in the hospital locker room about Dr. Morgan, who Jim insists is a good guy but he's frustrated because he has Parkinson's and can't perform surgery anymore. So he coaches the residents through surgeries instead. Melinda touches his locker and sees a vision of Dr. Morgan and a young woman getting it on in the locker room. Her ghost appears and says to Melinda, "He used me, then he just threw me away." Melinda tells Jim that he's not the one being haunted.

The three go out to dinner and discuss Dr. Morgan's fling. Melinda searches on her phone for info and finds Tina Clark, med student, who went missing six months earlier. Jim says he'd like to give Morgan a chance to explain himself, he was a good teacher. Back in Morgan's office, we see him popping a pill as the door opens. The ghost then goes to the pills and drops them on the ground.

Jim comes by to discuss another patient, then asks about Tina Clark. Morgan says he knew she quit med school and thought she went to New York, but he saw her photo on the news like everyone else. Jim says, "I know she was your teaching assistant, it seemed like the two of you were close." Morgan clearly is angered by Jim's prying: "Do you think you know something about her? About me?" Jim says yes, and Morgan accuses him of using the information to get a good evaluation and get into cardio. He accuses Jim of blackmail and dismisses him.

On a stroll through town, Jim tells Melinda what happened with Morgan and reveals that Tina would pay her tuition in cash. That, coupled with seeing Morgan and his pills, makes Jim think she was dealing drugs out of the hospital.

That night, Tina's ghost awakens Melinda. She says, "I feel so lost" and "please don't judge me." Then they're in a strip club and Melinda's doing a pole dance. Suddenly the patrons disappear and a door opens; Melinda walks through it. On the bar mirror are the words, "You need to go away. For good." Those are the words it seems that Morgan said to Tina. Melinda wakes abruptly, shocked by this vision.

Jim, Melinda and Eli discuss the case, and Melinda says she's going to the strip club to investigate, and Jim's coming with her. Melinda talks to a stripper at the club who knew Tina -- she says that Tina left for New York but didn't say goodbye. She got on the wrong side of somebody and didn't say who. She'd never seen Tina with Morgan, but she had seen her with President Bedford. Aha! The day after Tina and Bedford went to the back room for a private, she was gone.

Aiden's playing with his action figures and Melinda overhears him. She extracts the nugget that the shadows don't like it when Melinda talks to Eli's teacher (presumably Bedford). Meanwhile, Eli's found Tina's body -- she OD'ed on the street in New York, and there was a lot of money in her apartment. He's surprised to learn of Bedford's involvement. "That dude just gets more and more evil," says Eli.

Bedford walks to his office at night, and he's chased by a ghost who bursts all the lights above him. He gets into an elevator that crashes to the ground, and he sounds the alarm. He sees something above him and says he's not the one it should be after, then it attacks.

The next morning Ned tells the gang that Bedford was unharmed but was found in the fetal position in the elevator, he snickers. Eli says he found a connection between Bedford and Morgan -- both were in the running for presidency of the university, and presumably Bedford used the information about Morgan's affair against him. Jim questions whether they would kill a girl over the job, and Ned brings up The Book, over which Bedford would now have total control, as the shadows want...

Morgan confronts Jim in the locker room, demanding to know what he's asking about Tina Clark, and the day after Jim questioned him, it's on the news that she's dead. Jim says that he's always defended Morgan as an honest man, but since this Tina thing, he's stonewalled him. Jim wants to know why. Morgan apologizes and tells Jim what happened: Sales reps dragged him to a strip club, but he wasn't in the mood. He saw Tina giving someone a private dance. She ran to catch him. He insisted it was none of his business, but it turned into something more. He thought she was stealing and using meds. Bedford, who had been a good friend, came to see him and begged him to break it off with Tina. Morgan let Bedford talk to Tina, after which she disappeared and Bedford got the presidency. Morgan is skeptical about what happened to Tina -- one week she's lap dancing, the next she's living in a posh apartment with tons of cash?

Eli goes to find Bedford, who's visiting his comatose mother in the hospital. He accuses Bedford of paying off Tina to go public with news of her affair so that he could become president. "You wanted to control the book," he says. Bedford acknowledges that some of what he says is true. Bedford says he was trying to help his friend. He recounts a story, though, about meeting with an old friend who's a trustee of the university. The man went into a trance and said, "You're going to be the next university president. All you have to do is nothing." Then he snapped out of the trance. The next day the rumors were flying around about Morgan, and Bedford was asked to replace him in the running. One by one, Bedford recounts, candidates withdrew as skeletons began falling out of their closets. Bedford says that Eli already knows who "they" are -- the ones who want him to be president. That's why he's been trying to drive Eli away, Bedford's trying to protect him, him and Melinda. Eli asks if it's the shadows and Bedford shouts to stop asking so many questions.

Melinda goes to see Tina's ghost in the locker room. She says Bedford and Morgan had nothing to do with her death. They're the ones who need protecting now, she says. Tina asked ghosts questions about The Book. They say they're scared and didn't say much. Melinda desperately wants to know what everyone's so scared of, and these questions force Tina to leave. Then Melinda feels the presence of something, something she can't see. She feels cold and exhales steam. "Who are you? What do you want?" she asks as spins around wildly.

Melinda tells Eli later that this was different from any ghost she's ever felt -- all she felt was cold, fear and hate. It was uncoiling like a band of cold slithering off of her. They gather with Morgan, Jim and Tina's ghost in the town square. Morgan says he's so sorry for what happened. Tina says it's just as much her fault. She had an addiction long before him. The one thing she always did was take the easy way out, she says. She wants to protect Bedford and Morgan, but Melinda says she can't protect them. Melinda assures her that she's going to figure it out, as Morgan urges her to look for the light. "If you want to help me, move into the light," says Morgan. This is the good thing he can do for her once, he explains. Tina says that he was the best thing she ever had, even if they weren't good for each other. And into the light she goes.

Bedford's visiting his mother. He turns on Chopin and reads Jane Austen, when the lights begin to flicker. "Leave her alone," he says. His mother sits up and says, "In the middle of the night, when no one is looking, I'm going to unplug that machine that keeps me alive. It will be painful and it will be on your head." He asks the thing that has possessed his mother why it's doing this, he's done everything it asked. "You've been sharing our business, that's not acceptable. You will pay a price." He vows to do whatever it takes to keep her alive, but his mother collapses back on the bed and flatlines, as shadows envelop the bed.